Book your Fast Forward Day
SUMMARY OF TERMS:
After completing your booking, you’ll receive a full contract to review and sign. Here is a summary of key terms for your reference.
1-Day Fast Forward Day: I will devote up to 8 hours on design tasks to be determined by you, as well as a 30-minute pre-day strategy call, one hour for post-day revisions, and 2 weeks of post-day email support. Remember you are booking time and expertise and not a specific set of deliverables. I will give you my best estimate of how long your project will take based on my experience, but various things can affect the total time it takes including having content ready, the amount of content, revisions, etc.
Pre-Day Work: In order to complete our design work, your pre-day prep work must be completed before our scheduled date. If it is not completed by our date together, we will need to reschedule.
Communication: You must be available during our Fast Forward Day to respond and to give feedback throughout the day.
2 weeks of Post-Day Email Support: This support is to address any questions or concerns about work performed during your day. Email support does not include additional design revisions that exceed what was covered during your day. If additional work is needed, you’ll have the option to book an extra half-day or full-day.
Payment Terms: 1-Day Fast Forward Days require 50% deposit to secure date. Remaining balance is due before your scheduled date.
Rescheduling: If you need to reschedule your Fast Forward Day date, you may do so without a rescheduling fee with 3 days or more written notice. If rescheduled with less than 3 days’ written notice, a rescheduling fee may be charged. Your deposit/payment is valid for 90 days and will apply to your new appointment date.
Cancellation: The Fast Forward Day is non-refundable but may be transferred to another date or service with prior written notice. Your deposit/payment is valid for 90 days and must be used within that time frame. If you wish to reschedule beyond 90 days, the original deposit/payment may be applied to a new booking at the current Fast Forward Day rate, which may or may not be higher than the initial rate.